Payflip

Development on a (pay) roll

Our team has transformed Payflip's services by both enriching the user experience and automating complex processes. Thanks to these strategic upgrades, the processes really run smoothly.

Some of our initiatives in a nutshell:

• Innovation within the admin tool: we developed new features and improved existing ones, such as the reports module, that enables employers to efficiently request essential data. We have automated this process, saving time and effort considerably. In addition, we've updated the user interface to bring it in line with Payflip's sleek, modern design, and we've simplified complex features for better accessibility.
• Optimization of top-ups and cashouts: we refined this system, which allows employees to request advances on budgets, improving system performance and process clarity for users.
• Intercom integration: This flawless integration with a leading support tool has enabled the support team to develop interactive product tours that guide users through the application with detailed step-by-step explanations.
• Bug fixes and ongoing support: our team worked actively to fix bugs and implement fixes to ensure platform stability and expand the CMS where necessary.

Pay for work

Thanks to these efforts, we have achieved significant results, including:

• Improved efficiency and maximum customer satisfaction: the automated reporting module has greatly relieved Payflip's support team, allowing them to focus on what really matters: helping customers seamlessly. This resulted in both improved efficiency and customer satisfaction.
• Improved user experience: The refreshed user interface has not only increased the visual appeal of the platform, but also allows users to select data and adjust settings more intuitively.

Curious about how Unikoo can support your company in the field of technology? Contact us and discover how our expertise and solutions can help you achieve your goals!